- Maximum duration of storage to be Mall Operational Hours (10.00 am- 9.00 pm)
- Grand Batam Mall will not be held responsible for any missing or damaged items inside the luggage.
- Maximum storage can only be 2(two) luggage.
- We do not accept storage of valuable things such as money or jewelry.
- Picking up the luggage can be done by showing ID or Passport at the information desk.
- Losing the luggage service card will be charged 50.000 IDR.
- Luggage service is only provided for Grand Batam Mall visitors.